Privacy Policy

Privacy Policy for Shepparton Real Estate

Introduction

Welcome to https://shepparton-real-estate.thebestlocalpro.com! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we handle your personal data and is designed to meet the strictest standards set by global privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://shepparton-real-estate.thebestlocalpro.com.
  2. Any applications or services we offer through digital platforms.
  3. Interactions between users and our staff via email, phone, text messages, or other communication channels.
  4. Content accessed or created on our websites, apps, and related services.

Please note that this policy does not extend to third-party services or external links found on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

Your interactions with Shepparton Real Estate may involve several data processing activities, including:

  1. User Accounts: If you register as an authorized user on our platform, we will collect account information such as your name, contact details, and login credentials.
  2. Transactions: When making purchases or payments through our services, financial and payment data is processed to facilitate the transaction.
  3. Location Services: With your consent, we may gather location data to provide personalized content and services.
  4. Communication: We communicate with users via newsletters, promotional emails, and SMS messages, which helps us track engagement rates.
  5. Feedback and Reviews: We value your feedback and reviews, which can include personal information if voluntarily provided.

Personal Data Collection

Shepparton Real Estate collects a range of personal data to enhance user experiences and improve our services:

  1. Account Details: This includes names, email addresses, phone numbers, and passwords (hashed and encrypted).
  2. Payment Information: Credit card details, payment history, and billing addresses are collected for transaction processing.
  3. Financial Data: We may store financial records to comply with legal requirements and for internal accounting purposes.
  4. Purchase History: Records of your purchases, including products or services availed, quantities, and associated costs.
  5. Device Identifiers: Unique identifiers from mobile devices used to access our services, such as IP addresses and MAC addresses.
  6. Location Data: Information about your location when you choose to share it with us for personalized content.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you provide voluntarily.
  8. Social Media Profiles: If you connect your social media accounts, we may access your public profile information.
  9. Product Preferences: Your choices and preferences regarding the products or services we offer.

Cookies

We employ cookies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They ensure basic functionalities like secure login, account management, and payment processing.
  2. Preference Cookies: Used to remember your preferences, such as language settings, layout choices, and privacy notifications.
  3. Analytics Cookies: These track user interactions with our site, helping us understand website performance, optimize content, and personalize user experiences.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

Shepparton Real Estate follows strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes it was collected for, including legal requirements and legitimate business interests.
  2. Once the purpose is achieved or when no longer required, we securely delete or anonymize the data.

Security Measures

We prioritize the protection of your personal data:

  1. Data Encryption: All sensitive data is transmitted and stored using encryption protocols to safeguard it from unauthorized access.
  2. Secure Servers: Our servers are maintained in secure facilities with advanced physical and digital security measures.
  3. Access Control: Strict access controls are in place, ensuring that only authorized personnel can access personal data.
  4. Regular Audits: We conduct regular security audits and updates to ensure our systems remain secure.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and guardians to accompany their children while using our online platform.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: You can ask us to correct any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You have the right to limit the processing of your data in specific situations.
  5. Portability: The ability to receive a copy of your personal data in a structured format.
  6. Objection: Oppose the processing of your data for specific purposes.
  7. Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.
  8. Apples/Complaints: File complaints with us or relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

Shepparton Real Estate reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website and/or direct communication with our users. We encourage you to review this policy periodically for any updates.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

Email: contact@shepparton-real-estate.thebestlocalpro.com
Address: Shepparton Real Estate, [Street Address], [City, State, Zip Code]

We appreciate your trust in us, and we are committed to maintaining the highest standards of data privacy and security.