Privacy Policy

Privacy Policy

Introduction

Welcome to https://shepparton-real-estate.thebestlocalpro.com (hereafter referred to as “Shepparton Real Estate” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, and handling of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered under the Shepparton Real Estate brand. Please note that this policy does not extend to third-party platforms, external applications, or services accessed through links on our site, as they have their own privacy policies which govern their data handling practices.

Processing Activities

This Privacy Policy outlines our data processing activities when:

  • You use any of our applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Data needed for processing transactions, including credit card details (encrypted), billing address, and payment history.
  3. Financial Information: Any financial records or data provided when utilizing our financial services or applying for loans/financing.
  4. Purchase Information: Details of products or services bought through our platform, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to provide personalized services and analytics.
  6. Location Data: Your geographical location information when you interact with our services, used for location-based services and marketing (with your consent).
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us, which help improve our products and services.
  8. Social Media Information: Data from social media platforms when users connect their accounts to interact with our content or share on social media.
  9. Product Information: Details about the products you show interest in or purchase from our e-commerce platform.

We collect this data through direct user input, tracking technologies (like cookies), and third-party data providers who adhere to strict privacy standards.

Cookies

Shepparton Real Estate uses cookies to enhance your experience on our website. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: Essential for navigating our site, performing transactions, and maintaining security.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data for analytics and performance measurement, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Shepparton Real Estate employs robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage, ensuring only authorized access.
  • Third-Party Processing: Engaging reputable third-party service providers who adhere to strict data protection standards for data processing on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website are not directed towards children, and we do not knowingly collect personal data from minors.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure: Right to request the deletion of your personal data in certain circumstances.
  • Restriction: Request to restrict processing of your data for specific purposes.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Right to be free from discrimination when exercising your data protection rights.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team at [email protected].

Changes to Policy

Shepparton Real Estate reserves the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this policy, please reach out to us:

  • Email: [email protected]
  • Physical Address: Shepparton Real Estate, [Address], [City, State, Zip]